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Need Help with Your Account or Identity Setup?

Whether you are locked out of your account, need assistance configuring enterprise SSO, or want to report a security concern, the TalentBuzz Identity & Access team is ready to assist.

Direct Identity Channels

Request Identity Assistance

(Embed this secure form on your authentication support page)

• Registered Email Address: [ Email associated with your TalentBuzz account ]

• Account Type:

  • [ ] Job Seeker

  • [ ] Recruiter / Employer

  • [ ] Enterprise Admin / IT Team

• Category:

  • [ ] Lost Multi-Factor Authentication (MFA / 2FA) Device

  • [ ] Password Reset / Verification Link Not Received

  • [ ] Enterprise SAML / OIDC Configuration Issue

  • [ ] Suspicious Activity / Account Takeover Report

  • [ ] Other

• Describe the Issue:

  [ Provide error codes, browser details, or specific steps leading to the error (do NOT include passwords) ]

👉 [ Submit Support Ticket ]

Self-Service Quick Actions

Resolve common authentication hurdles instantly without waiting for an agent:

• Forgot Password? Use the Self-Service Reset Tool to receive an instant recovery link.

• Lost Access to 2FA? Utilize your emergency 16-digit recovery codes generated during initial MFA setup.

• Active Sessions Management: Visit your Active Device Sessions dashboard to log out remotely from old or unrecognized browsers.

Responsible Disclosure & Security Research

We maintain an active security bug bounty and vulnerability intake program. If you have uncovered an authentication bypass, token vulnerability, or sensitive data leak:

• Use PGP encryption when submitting sensitive proof-of-concept (PoC) scripts.

• Send your findings directly to security@talentbuzz.online.

• Please do not attempt social engineering, DDoS attacks, or exfiltration of user records.